F A Q s

Inclusions vary by itinerary but our Signature Journeys include accommodation, selected meals, Philippine domestic flights, airport transfers, guided tours, entrance fees and other activities listed on the package page. Please check the individual itinerary for the complete list of inclusions and exclusions.

No. International flights to and from the Philippines are not included. Our packages generally begin and end in Manila or another nominated Philippine gateway. We can advise you on suitable arrival and departure times to coordinate with your itinerary.

Domestic flights are included when specifically stated in the package inclusions. Any flights not included will be clearly identified before you book.

Yes. Unless otherwise stated, prices are per person based on two people sharing a room. A solo traveller supplement may apply when one person occupies a room.

Absolutely. Solo travellers are welcome. We can provide a personalised quotation that includes any applicable single-room supplement.

Yes. Depending on availability, we can help tailor your trip by adding extra nights, changing accommodation, arranging private experiences or extending your stay in another destination. Contact us to discuss what you have in mind.

We offer a carefully selected range of accommodation, from comfortable, premium Signature Stays to Premier Stay. Boutique Stay is also available on selected destinations. Available choices vary by destination and package. 

Yes, group pricing is definitely available. Prices will depending on the itinerary, travel dates and number of travellers. Please contact us for a personalised group quotation.

Many of our itineraries are suitable for families and older travellers. Each package includes an activity level to help you understand the physical demands of the trip. Please tell us about any mobility, health or accessibility needs before booking so we can recommend the most suitable itinerary.

We will do our best to communicate dietary requirements to our hotels, restaurants and local partners. Please let us know about any allergies or dietary needs when booking. While requests cannot always be guaranteed, advance notice gives us the best opportunity to assist.

We strongly recommend comprehensive travel insurance as soon as you book. Your policy should cover medical expenses, trip cancellation, delays, lost luggage and the activities included in your itinerary.

Passport and visa requirements depend on your nationality and personal circumstances. Australian passport holders can stay up to 30 days visa-free. Travellers are responsible for ensuring they have a valid passport, the correct visa or entry permission, and any other required documents. Please check current requirements with the relevant government authorities before travelling.

Choose your preferred Signature Journey and get instant confirmation. Or submit a booking enquiry through our website. We will confirm availability, provide the final quotation and send you the booking and payment details.

Yes, we do have installment options depending on how far your travel date is from the date of booking. The required deposit and payment schedule will be provided with your quotation before you confirm your booking. Your reservation is secured once the required deposit has been received and availability has been confirmed.

Please contact us as soon as possible. Changes and cancellations are subject to our Booking Terms and Conditions and may also involve fees charged by airlines, hotels or other suppliers.

Yes. We work with trusted local partners and provide contact details for assistance during your journey. If an unexpected issue affects your arrangements, our team will help coordinate the available next steps. You will have support 24/7 whilst you’re in the Philippines.

The best time depends on the destinations and experiences included in your itinerary. Weather conditions vary across the country, so we provide destination-specific guidance to help you choose suitable travel dates.

We specialise in thoughtfully planned Philippine holidays supported by trusted local partners. From your arrival to your departure, we take care of the details so you can focus on enjoying the journey.